Introduction
eyeDP (“we,” “us,” or “our”) is a trademark of SVC Labs Limited, and respects your privacy and is committed to protecting your personal data. This privacy policy informs you about how we handle your personal data when you visit our website or use our services, and outlines your privacy rights and how the law protects you.
Who We Are
SCV Labs Limited is a company registered in England and Wales, with its registered office at 3 Assembly Square, Britannia Quay, Cardiff, CF10 4PL, United Kingdom. We act as the data controller for the personal data collected through our website and services.
Information We Collect
We collect, use, store, and transfer different kinds of personal data about you, which we have grouped as follows:
- Identity Data: Includes first name, last name, username or similar identifier, title, date of birth, and gender.
- Contact Data: Includes billing address, email address, and telephone numbers.
- Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Profile Data: Includes your username and password, feedback, and survey responses.
- Usage Data: Includes information about how you use our website and services.
We do not collect any special categories of personal data about you (such as details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data), nor do we collect any information about criminal convictions and offences.
How We Collect Your Personal Data
We use different methods to collect data from and about you, including through:
- Direct Interactions: You may provide us with your Identity and Contact Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:
- Apply for our services;
- Subscribe to our newsletter;
- Request marketing to be sent to you;
- Give us feedback or contact us.
- Automated Technologies or Interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Performance of Contract: Where we need to perform the contract we are about to enter into or have entered into with you.
- Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Legal or Regulatory Obligations: Where we need to comply with a legal or regulatory obligation.
Purposes for Which We Will Use Your Personal Data
We have set out below a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so:
- To register you as a new customer: Performance of a contract with you.
- To process and deliver your order: Performance of a contract with you; Necessary for our legitimate interests (to recover debts due to us).
- To manage our relationship with you: Performance of a contract with you; Necessary to comply with a legal obligation; Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services).
- To administer and protect our business and this website: Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud) and to comply with a legal obligation.
- To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you: Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business, and to inform our marketing strategy).
- To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences: Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business, and to inform our marketing strategy).
Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy.
Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.
Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Request transfer of your personal data.
- Right to withdraw consent.
If you wish to exercise any of the rights set out above contact [email protected]
This Privacy Policy was last updated on 19/03/25
